Who we are

We are a leading global travel retailer for travel essentials. Today, we serve customers across more than 30 countries and our team of c.9,000 colleagues go above and beyond every day to ensure our customers’ journeys are as important as their final destination.

Making every one of life’s journeys better is our purpose

We do this by delivering reliable customer experiences and a broad innovative range of products and services, through our market-leading, innovative store formats in premium, high footfall locations. Whether our customers are visiting our stores while travelling through an airport in the UK or overseas, in a hospital or a railway station we are there to meet their needs for every journey.

Our purpose

History & heritage

WHSmith was founded in 1792 and we opened our first travel store over 175 years ago. We’re extremely proud of our heritage, and we’re even more proud of the global travel retailer we have become today.

Our history & heritage

Our Board

The WH Smith PLC Board is led by the Chair and includes a senior independent director, four non-executive directors and two executive directors, with support from the Company Secretary.

Our Board