Our Approach
Our distinct strategy has been successful in driving profit growth and creating shareholder value, together with our disciplined approach to cash generation, capital allocation and making appropriate value-creating acquisitions in markets with good growth prospects.
Our business model below explains what we do and how we create value.
Our goals
Travel
Our goal is to be the leading retailer in news, books and convenience for the world’s travelling customer.
High Street
Our goal is to be Britain’s most popular high street stationer, bookseller and newsagent.
Travel and High Street are run by separate management teams reflecting the different customers, strategies, operating models and cost structures.