UK High Street
At WHSmith we are proud to be a familiar and trusted brand on UK high streets that customers expect on their journey through life; from learning to read, going to school, revising for exams to finding a great book. As the hub of the high street, we're committed to supporting every generation of customers to come.
Across our diverse estate of over 520 store on UK high streets, with our wide-ranging store sizes and formats, we sell a wide range of products in the following categories: Stationery (including greeting cards, general stationery, art and craft, and gifting), News and Impulse (including newspapers, magazines, confectionery and drinks) and Books.
We're also growing as a multichannel retailer. WHSmith High Street includes our online businesses: Whsmith.co.uk, which sells a range of Books, Stationery, Magazines and Gifts, providing a convenient online service to complement our High Street stores, our online personalised greeting cards site, Funkypigeon.com, leading online specialist pen retailer, Cultpens.com, and personalised stationery sites Treeofhearts.co.uk and Dottyaboutpaper.co.uk complement our existing Stationery ranges to enhance our customer offer.
The majority of our stores are located in the best retail locations in the catchments in which we operate. We continue to invest in our store format strategy which complements the way we manage our space in the high street.
Whether it's the latest eco stationery, bestselling book, magazine or accessing essential Post Office services, we care about the customer journey, which is why we've had such a strong presence on UK high streets for so long.
In our stores, stationery remains an important area of investment with good economics and growth potential, and we continue to extend our stationery offer across our store estate to provide more, better quality space in store to this category.
Our high street offer is complemented in over 200 of our stores by our partnership with Post Office Limited. WHSmith is committed to both the high street and to the communities in which we operate, and we see our partnership with Post Office Limited as a central hub for the community and an important offer to our customers.
We have been successfully operating Post Offices in our High Street stores since 2006. WHSmith Post Office branches offer the same range of services as directly managed Post Offices and our staff receive regular product and compliance training. Additional benefits for our customers include seven day opening and longer trading hours, as well as a modern open plan environment, making it easier for all customers to access Post Office services.