Continuous improvement in these areas of our corporate responsibility programme is a key focus for WHSmith. In order to achieve this aim we set annual targets to improve our performance. Our targets for the financial year 2011/12 are set out below.
Environment
Energy
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Reduce Group energy consumption per square foot by ten per cent by 2013 (from 2010 levels).
Transport
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Eliminate 2,000,000 miles from the transportation of our products to store by 2013 (from 2010 levels).
Waste & Management
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Ensure that at least 68 per cent of Group waste is recycled by 2013.
Marketplace
Ethical Trading
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Engage with 15 new factories by 2013.
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Integrate ethical trading issues into core buyer training during 2011/12.
Forestry
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Increase the amount of own-brand paper and timber product sourced from recycled sources and certified forests to 75 per cent by 2013.
Products and Marketing
- Continue to introduce products with environmental or charitable benefits which support the commercial strategy.
Workplace
Learning and Development
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Continue to increase uptake of L&D head office programme by 15 per cent.
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Provide up to 10 per cent of all permanent DC headcount places with Apprenticeships.
Succession Planning
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Continue to source 90 per cent of all store management appointments from internal candidates until 2013.
Diversity
- Establish a Diversity Strategy.
Engagement
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Focus on promoting better relations with Unite the Union and the RBA.
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Deliver a successful 2012 Learning at Work Week, with improved participation and positive feedback.
Health and Safety
- Reduce reportable accidents recorded across the group by five per cent by 2013 compared to 2010 levels.
Community
Promote Literacy
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Promote literacy through the NYRP for families, working with over 3,000 people by 2013.
Charity Products
- Continue to support good causes through our CR approach.
Community Investment
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Continue to invest 1% of pre-tax profits in the community, through donations of cash, employee time and gifts in kind.
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By 2013, donate WHSmith vouchers to 500 store-nominated schools across the UK (from 2010 levels).
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By 2013, make book donations to 30 hospitals (from 2010 levels).