Continuous improvement in these areas of our corporate responsibility programme is a key focus for WHSmith. In order to achieve this aim we set annual targets to improve our performance. Our targets for the financial year 2012/13 are set out below.
Environment
Energy
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Reduce Group energy consumption per square foot by ten per cent by 2013 (from 2010 levels)
Transport
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Reduce CO2 emissions per palet by 8% by 2015 (from 2012 levels)
Waste & Management
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Ensure that at least 80 per cent of waste is recycled by 2015
Marketplace
Ethical Trading
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Engage with 15 new factories by 2013.
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Improve communication of our Code of Conduct to suppliersand workers, translating documents as appropriate to make them more accessible
Forestry
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Increase the amount of own-brand paper and timber product sourced from recycled sources and certified forests to 80 per cent by 2015
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Increase the number of products sold which are marked as FSC certified or recylced by 20% by 2013
Products and Marketing
- Continue to introduce products with environmental or charitable benefits which support the commercial strategy
Workplace
Learning and Development
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Continue to increase uptake of L&D head office programme by introducing shorter sessions to make training more accessible. Target 15% increase year on year in uptake in Travel Head Office
Succession Planning
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Continue to source 90 per cent of all store management appointments from internal candidates until 2013
Diversity
- Continue to review diversity profile of the business and ensure that WHSmith complies with current good practice
Engagement
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Review employee benefits to create a more flexible total reward package which can be tailored to the needs of each employee
Health and Safety
- Reduce reportable accidents recorded across the group by five per cent by 2013 compared to 2010 levels
Community
Promote Literacy
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Promote literacy through the NYRP for families, working with over 3,000 people by 2013.
Charity Products
- Continue to support good causes through our CR approach.
Community Investment
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Continue to invest 1% of pre-tax profits in the community, through donations of cash, employee time and gifts in kind.
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By 2013, donate WHSmith vouchers to 500 store-nominated schools across the UK (from 2010 levels).
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By 2013, make book donations to 30 hospitals (from 2010 levels).