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Our commitment

We are committed to responsibly managing the environmental impact of our operations and the products that we sell. Environmental management also makes good business sense. Ensuring that we use resources efficiently and work to reduce our carbon footprint helps reduce costs. As a result, we continue to implement a progressive approach to environmental management in order to deliver gradual improvement year‑on‑year.

Carbon reporting

We calculate our Global Greenhouse gas emissions data using recommended DEFRA conversion factors. More...

Energy consumption

The energy used to light and heat our stores, distribution centres and offices is the greatest contributor to our carbon footprint and also represents a significant cost to the business. As a result, we continually look for ways to reduce the amount of energy we use. More...


In terms of our carbon footprint, the second greatest contributor to our overall emissions is the CO₂e generated by the fleet of lorries which deliver products to over a thousand WHSmith stores around the UK. High fuel prices also give us further incentive to maximise the efficiency of our fleet wherever we can. More...

Waste management

We continue to work hard to reduce waste within our business. Waste created by inefficient use of resources and rising landfill tax represents a significant cost to the business. In response, we have been operating recycling and waste reduction initiatives for several years. More...

WH Smith Retail Single Use Carrier Bags Charge (Wales & Scotland)

The net proceeds of the income for carrier bags sold through Welsh and Scottish stores will be donated to the Woodland Trust. More...



Board accountability
Robert Moorhead
Executive accountability
Kevin Hall
High Street Stores Director