Progress and targets

	2010/11 Targets		Progress	Future Targets
Promote Literacy	Promote literacy through the NYRP for families, working with over 3,000 people by 2013.	ongoing	During 2010/11, over 200 families took part in courses in 14 schools.	Promote literacy through the NYRP for families, working with over 3,000 people by 2013.
Charity Products	Continue to support good caused through our CR approach.	ongoing	Sales of charity cards, gifts and calendars continue to raise funds for a range of good causes.	Continue to support good causes through our CR approach.
Community Investment	Continue to invest 1% of pre-tax profits in the community, through donations of cash, employee time and gifts in kind.	achieved	Over one per cent of pre-tax profits invested in community projects.	Continue to invest 1% of pre-tax profits in the community, through donations of cash, employee time and gifts in kind.
	Continue to build on the success of the WHSmith Trust Schools Giveaway and Books for Hospitals programmes.	achieved	WHSmith vouchers donated to over 150 store-nominated schools across the UK during 2010/11. Book donations made to eleven hospitals during 2010/11.	By 2013, donate WHSmith vouchers to 500 store-nominated schools across the UK (from 2010 levels). By 2013, make book donations to 30 hospitals (from 2010 levels).

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