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Our commitment

WHSmith is at the heart of communities across the UK, and we are committed to making a positive impact wherever we operate our stores. We contribute to the socio-economic development of local communities through our work to champion literacy and support good causes. We also want to provide customers with opportunities to support their favourite charities through the products we sell.

Supporting local communities

Vibrant high streets and town centres are good for the community and for our business. We recognise our business has an important role to play in local communities up and down the country. More...

Championing literacy

As the UK’s leading bookseller and stationer, literacy remains the primary focus of our community programmes. Research findings consistently conclude that children who read for pleasure have better life chances, and promoting the love of reading is therefore the over-arching objective behind our literacy programmes. More...

Our charity partnerships

In 2017, as part of our anniversary celebrations to mark 225 years since the opening of the first WHSmith newsstand in 1792, we started fundraising to help to make a lasting difference to three charities. We asked employees across the UK to vote for the charities they would like to support and, as a result, we selected Cancer Research UK, MIND and the National Literacy Trust. At the start of our anniversary year, we set ourselves an ambitious target to raise over £2m for the three charities, and our fundraising efforts have continued during this year. More...

Measuring our community investment

We use the London Benchmarking Group’s (LBG) reporting model to calculate our community contributions which provides a standardised way of managing and measuring corporate community engagement. More...

Board accountability
Carl Cowling
Group Chief Executive
Executive accountability
Wendy Stroud
Group Human Resources Director