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About us

About Us

WH Smith PLC is a leading global retailer for news, books and convenience.

WH Smith PLC is a leading global retailer for news, books and convenience. We're proud to be the familiar face people trust on their journeys, both in life and through life.

We aim to deliver our goals through our strategic priorities and initiatives by: constantly innovating, expanding globally, improving our profitability and delivering sustainable returns.

WHSmith is one of the world's leading travel retailers and we are proud to be the trusted home for travel essentials across the globe, supporting millions of customer journeys each year.

WHSmith Travel units offer customers a wide range of products for their journeys, including books and magazines, health and beauty products, souvenirs, digital accessories and food and drink options.

Customers can find us in UK airports, hospitals, railway stations and motorway services, and in International airports in 30 countries outside of the UK, including in North America with our US businesses Marshall Retail Group and InMotion.

Due to their location and convenience nature, Travel stores are typically located in higher footfall locations, with each of our stores tailored to meet the needs of any journey.

Travel

WHSmith Operates In:

WH Smith PLC employs circa 9,000 staff

stores in Travel UK

Over 580

stores in Travel UK

stores in North America

Over 320

stores in North America

stores in our Rest of the World division

Over 320

stores in our Rest of the World division

UK Travel Retail
UK Travel Retail
International Travel Retail
International Travel Retail
North America
North America

Our Values

We strive to be outward-facing and customer-focused: an organisation that keeps its promises.

Living our Four Key Values is an important part of achieving this aim:

  • Keep the customer at the heart of all that we do
  • Our people are respected and valued in an honest, open environment
  • Tenacity for ambitious and competitive results – delivered with pace
  • Take personal responsibility and deliver what we say we will

A commitment to the principles of corporate responsibility is at the heart of WHSmith. We continue to be ranked highly in the Business in the Community’s Corporate Responsibility Index in recognition of our performance.

WH Smith PLC is listed on the London Stock Exchange (SMWH) and is part of the FTSE mid 250 Index.

WH Smith PLC (company registration number 5202036) and WHSmith Travel Limited (company registration number 6560378) are registered in England and Wales at Greenbridge Road, Swindon, Wiltshire, SN3 3RX, VAT registration number GB238 5548 36.

Brands and Partnered Brands
Brands and Partnered Brands
History & Heritage
History & Heritage
Our Approach
Our Approach
Our Board
Our Board