Investor Relations

Frequently Asked Questions

Where is my dividend cheque?
When does WHSmith go ex-dividend?
How can I change the method of payment of my dividend?
Is now a good time to buy WHSmith shares?
Do you have a low-cost dealing service?
I have questions about the tax on my shares and / or dividends. Who should I speak to?
Can I get the annual report and interim report sent to me directly rather than through my broker?

Where is my dividend cheque?

If you believe the cheque has gone missing, please contact Computershare Investor Services PLC (WHSmith share registrars) by clicking here.

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When does WHSmith go ex-dividend?

The ex-dividend dates are shown in the financial calendar, to view them click here

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How can I change the method of payment of my dividend?

If you need to update your mandate instructions on your shareholding, the most secure and environmentally friendly approach is to do this online at http://www.investorcentre.co.uk, where you can perform a range of self service options across your portfolio.

Alternatively, you can download a mandate form from the Registrars website:

https://www-uk.computershare.com/Investor/FormsCatalogue.asp

This should be sent to:

The Registrar
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
BRISTOL
BS99 6ZZ
United Kingdom

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Is now a good time to buy WHSmith shares?

Under the Financial Services Act, we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or independent financial adviser.

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Do you have a low-cost dealing service?

The Company are offering internet and telephone share dealing services for shareholders (in certain jurisdictions) in conjunction with Computershare, our registrar. For more information call 0870 703 0084 or go to http://www.computershare.com/dealing/uk

To register for internet dealing, you will be required to enter your Computershare Shareholder Reference Number.

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I have questions about the tax on my shares and / or dividends. Who should I speak to?

Your financial adviser (stockbroker or accountant).

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Can I get the annual report and interim report sent to me directly rather than through my broker?

Yes. Please contact us or download the current reports.

Please e-mail us with any queries you have that have not been answered above.

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