Investor Relations

Frequently Asked Questions

Where is my dividend cheque?
When does WHSmith go ex-dividend?
How can I change the method of payment of my dividend?
Is now a good time to buy WHSmith shares?
Do you have a low-cost dealing service?
I have questions about the tax on my shares and / or dividends. Who should I speak to?
Can I get the annual report and interim report sent to me directly rather than through my broker?

Where is my dividend cheque?

If you believe the cheque has gone missing, please contact Equiniti (WHSmith share registrars) by clicking here.

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When does WHSmith go ex-dividend?

The ex-dividend dates are shown in the financial calendar, to view them click here

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How can I change the method of payment of my dividend?

You must advise the Registrar in writing (with both signatories if joint ownership) quoting your name(s) and address. This should be sent to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA. Alternatively, you can download a mandate form from the Registrars website:

www.shareview.co.uk

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Is now a good time to buy WHSmith shares?

Under the Financial Services Act, we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or independent financial adviser.

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Do you have a low-cost dealing service?

The Company has arranged for Shareview Dealing, a telephone and internet share dealing service offered by Equiniti, to be made available to UK Shareholders. For telephone dealing call 0871 384 2020 between 8.30am and 4.30pm, Monday to Friday. For internet dealing, log on to www.shareview.co.uk/dealing. You will need your shareholder reference number shown on your share certificate.

A low-cost postal share dealing service for the purchase and sale of the WHSmith's Ordinary Shares is provided by one of our stockbrokers, JP Morgan Cazenove Ltd. Further information and dealing forms can be obtained by writing to JP Morgan Cazenove Ltd, Postal Share Dealing Service, 20 Moorgate, London, EC2R 6DA. Telephone 020 7588 2828.

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I have questions about the tax on my shares and / or dividends. Who should I speak to?

Your financial adviser (stockbroker or accountant).

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Can I get the annual report and interim report sent to me directly rather than through my broker?

Yes. Please contact us or download the current reports.

Please e-mail us with any queries you have that have not been answered above.

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